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Chair
Joyce Friedman

Financial Services Director
Associated Students Inc., CSU Chico
jfriedman@csuchico.edu

Joyce E. Friedman, Financial Services Director, has been with the Associated Students, California State University, Chico since January 1977. She graduated from Chico State College (now CSU, Chico) in June 1969, with a Bachelor of Science degree in Business Administration with a concentration in Accounting. After graduation she worked in public accounting for six years attaining her license as a Certified Public Accountant.

Joyce returned to CSU, Chico in April 1975 as the University Internal Auditor working for the Vice President of Business & Finance before joining the auxiliary staff in her current position. She serves as the Financial Services Director for the three auxiliary organizations on campus, the Associated Students of CSU, Chico, The CSU, Chico Research Foundation and The University Foundation. Joyce is active in the Auxiliary Organization Association, helping to set up and serving as the chair of the Financial Service Committee for three years. She also has served as chair of the board of trustees for the Auxiliary Organization Unemployment Insurance Trust for many years. The three auxiliaries use Sungard/Bi-tech Software's Integrated Financial and Administrative Solutions software for their financial operations. Joyce has actively participated in the Bi-tech Software National Users Group, Inc. since it's inception in 1985, serving as President and Treasurer.

Joyce was married to her late husband Martin for over thirty-seven years. She lives in the Durham area and volunteers her time each year to help at the annual picnic. She enjoys spending time with her family and friends, bowling, trying to golf, reading and walking her Bull Mastiff dog named Moose.



Heidi Chien
Associate Executive Director
University Center, Humboldt State University
hc25@humboldt.edu

Heidi Chien Heidi Chien has been responsible for Human Resources for the Humboldt State University Center since 1979. Heidi is a member of the Northcoast Employee Advisory Council (NEAC), a member of the Auxiliary Organizations Association (AOA) HR Committee, a current AOUIT Board member since January of 1999, and is also the Associate Executive Director in Humboldt State University Center. Heidi has over 28 years of experience in all functional areas of human resource management and received numerous trainings specialized for the Auxiliaries of California State University.



Guy Dalpe
Managing Director
Student Union, San Francisco State University
gdalpe@sfsu.edu



Nancy Green
Director Human Resources
49er Shops, Inc., CSU, Long Beach
nancy.green@mail.bks.csulb.edu

Nancy Green Nancy Green is the Director of Human Resources for the 49er Shops, Inc. at California State University, Long Beach. The 49er Shops is an Auxiliary Organization on Campus operating the University Bookstore, Dining Services, and ID Card Services. Nancy began her career with the Shops in 1977 working with the Nutrition Program for Senior citizens. In 1985 Nancy became the first Human Resources Director for the Shops and has dedicated herself to developing personnel policies, regulations, and procedures for all staff members. Total staff for the Shops is currently 500 including full time staff and part time student staff. Providing an informative and supportive experience for all employees is a critical role for Nancy’s department and she and her staff work tirelessly to support all of the 49er Shops staff members.

Nancy loves working on the college campus and is very involved in many campus organizations including Staff Council. She has been a trustee for the AOUIT (Auxiliary Organizations Unemployment Insurance Trust) since 1990. She has held the position of Treasurer during most of those years. Nancy graduated from the University of California, Riverside as a Psychology major and although she wasn’t sure where her career would take her but she knew she wanted to work with a varied group of people. She got her wish, because the CSULB campus with over 40,000 students, faculty and staff is truly a diverse atmosphere. Nancy loves the drama and wide-ranging responsibilities of human resources and has developed many lasting friendships over the years at CSULB.

Nancy is a California native and has lived in Long Beach Since 1963. Nancy has two children and loves to spend time in her garden reading a good book.



Kristin Kelly
Associate Director
Student Union, San Jose State University
kkelly@union.sjsu.edu



William Nelson
AOUIT Administrator/Consultant
william.nelson6@comcast.net

William Nelson Bill Nelson is a Business Consultant who has responsibility for the management and accounting functions of the Auxiliary Organizations Unemployment Insurance Trust (AOUIT). In 1981, he began his affiliation with the Trust as one of the original Board Members and began working for the AOUIT as Trust Administrator in 1988. He performs all of the business aspects of the Trust, including preparation of the safe level/experience rating schedule. Also he performs other duties assigned by the Board, (i.e. prepare and present suggested policies to the Board and schedule board meetings). Bill is also treasurer of a couple of local educational and social organizations, and is active in local church and community activities.

Prior to his working for the Trust, he was Executive Director of the CSU East Bay Foundation; Residence Halls Administrator at University of California, Santa Barbara; Housing Director at CSU Long Beach; and Assistant Manager of a Long Beach restaurant. He is a retired member of NACAS (The National Association of College Auxiliary Services) where he assisted with the annual conference for many years and one year was host committee chair. He is retired from a number of education related organizations where he was active in the governance.

Bill graduated from Michigan State University with a B.A. degree in business & public service with an emphasis in Hotel, Restaurant, and an Institutional Management. He obtained a Registered Dietitian Certificate and was active in the ADA (American Dietetics Association) for many years.

Auxiliary Organizations Unemployment Insurance Trust
P.O. Box 20847
Castro Valley, CA 94546
PHONE (510) 537-8266
FAX (925) 871-5981